Pureflix are a shady business. I asked become energized month-to-month getting my subscription, it billed me personally a yearly matter. I received they for just one week and it disappeared away from my television. I titled to help you terminate and you aren’t getting your bank account straight back. For an organization to state he is Christian when they’re just involved for the money is a huge sin. It’s sleeping and you will thievery.
While the my children was raised and left the home i stopped using them. Ages after i kept viewing charges towards the mastercard having Natural Flix although we were not signed up. 
Once we called it said we had been instantly renewed. We said “good delight cancel me today”. They told you they could not as they didn’t find the email address address linked to the account. I told you I have given your my personal term, target, contact number and you can without a doubt you have my personal mastercard count. They told you they must continue asking unless of course we are able to provide the email address that was made use of three years early in the day. I tried several times after that name to track down terminated. I’d the new calls escalated so you can a supervisor. Thus once 2 years to be energized for something i Never shortly after put they ultimately discovered the latest membership and cancelled they. I asked to own a reimbursement and additionally they said “NO” in the event we see that you definitely have not actually ever signed into the or put Pure Flix on a couple of years we billed your. I asked to have a concession that they offer a-one 12 months credit to my mothers. It told you “yes”. While i titled her or him and you may advised him or her that my personal mothers was indeed struggling to log in. It said “well the account is energetic as well as the conclusion the brand new seasons you may be energized”. I inquired for what would We end up being recharged? This might be a cards as mentioned in writing. I explained that they Never ever said vocally or perhaps in composing you to they’d costs pursuing the one year credit was utilized. The guy said “It is all of our routine to replenish immediately and expenses your”. I told you this is exactly a cards and additionally they never mentioned verbally or even in composing which they perform next statement. I’d never have enjoy you to definitely because they won’t allow you to cancel. Bbb have several reports with the same inquiries and issues. I inquired observe in writi!ng where I found myself told I would personally become energized at the prevent of the season. The two of us take a look at the exact same current email address. He failed to tell identify as to why I’d become recharged even in the event it was not on paper. He might just say although it is a totally free credit, you will be charged monthly after the season even though its not printed in the email that is our practical practice. Worst company practices ever
Impress, I am So-so So disappointed to listen to this is actually the feel, Debbie!! Unfortuitously, we’ve read the ones from we historically. ?? I think its customer service changed dramatically since this phenomenal remark. We’ll update the post to help you mirror this article. Once again, I am thus sorry! -Meg, MSM Cluster
I joined past. We spotted Heavenly Places, I think I have brand new identity best. It absolutely was great, much away from what most of us experience with existence. I will pay a-year. Troubled in a few of your comments. I am happier I discovered the new religious part. For just what We have explored up to now, I’m delighted. I do believe the price a year is a good bargain. It appears to be for me customer care is useful for as long as your contact a proper number. I am not saying expecting prime, not one of them try. Just happy to come across a place where Jesus falls under the action. Many thanks.
They wouldn’t terminate
I’m very sorry you then become that it’s high priced. In comparison to most other streaming characteristics the costs are actually fairly standard. and the pay for the whole year simultaneously saves almost half of the cost of the new spend by the month station. Thanks for discussing your honest comment! I always enjoy audience feedback! -Jordan, MSM Group
Cannot was indeed energized on earliest month until immediately following your own free trial offer. I’d get in touch with their customer care regarding a reimbursement, due to the fact We have read he or she is very swift while making things right. Guarantee that will help! -Meg, MSM Team
After registering, we had been struggling to availableness provider. We never ever reached or used the services because of this, so i hit out having help and you will a refund.
I experienced seen you to definitely Samsung Wise Television was indeed served, however, ours was seem to too-old so we didn’t come with most other equipment we would purchased it into
Many thanks to own revealing their honest report on Pureflix. I’m thus sorry you knowledgeable these problems! -Michael jordan, MSM Team
